Privacy Policy

1. Who we are

Hijazi's Driving Academy is run by Muhammad Hijazi, who is the data controller for your personal data. You can contact us by email at muhammadhijazi@outlook.com or by phone on 07340 397428.

2. What we collect

When you contact us or book lessons we may collect:

• your name, phone number and email address;
• your area or postcode for pick-up;
• whether you hold a provisional licence, your driving experience and lesson preferences;
• anything you choose to tell us in your message;
• if you take lessons: your licence details (needed to check your entitlement to drive and to book tests at your request), lesson records and payment records.

3. How we use your data and our lawful basis

• To reply to your enquiry and arrange lessons: to take steps at your request before entering into a contract.
• To deliver lessons and manage bookings and payments: performance of our contract with you.
• To keep financial records: to comply with our legal obligations (for example, tax law).
• To keep our website secure and prevent spam: our legitimate interests.

We will never sell your data or use it for marketing without your permission.

4. Who we share it with

We only share your data where needed to run our business, with:

• our website hosting and database provider (Google Firebase), which stores enquiries securely on our behalf;
• our email provider, used to receive and reply to your messages;
• the DVSA, when we book or manage a driving test for you at your request.

Some providers may process data outside the UK. Where they do, appropriate safeguards (such as the UK International Data Transfer Addendum or an adequacy decision) are in place.

5. How long we keep it

• Enquiries that do not lead to lessons are deleted within 12 months.
• Pupil and payment records are kept for up to 6 years to meet tax and accounting requirements.

6. Your rights

Under UK GDPR you have the right to:

• access a copy of your personal data;
• ask us to correct inaccurate data or delete your data;
• ask us to restrict or object to how we use your data;
• ask for your data in a portable format;
• withdraw consent at any time, where we rely on consent.

To use any of these rights, contact us using the details above. We will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

7. Cookies

This website does not use advertising or analytics cookies. We only use storage that is strictly necessary for the site to work, such as keeping the business owner signed in to the private admin area. If this changes, we will update this policy and ask for your consent where required.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.